Who Designs the Systems We All Depend On? The Privilege that Shapes Policy

Published on 18 March 2026 at 16:00

When policymaking is shaped by people who have strong support networks, stable incomes, and access to services, it can unintentionally assume those supports exist for everyone.

In Australia, many decision-makers have never had to navigate the systems they design. They haven’t sat on multi-year waitlists. They haven’t travelled hundreds of kilometres for specialist appointments. They haven’t had to become case managers for their own children, partners, or parents. This is what some scholars call “care privilege.” When people with reliable support systems design policy, it can create structures that assume families, communities, or unpaid carers will fill the gaps. But those gaps are real.

Across Australia, and especially in regional communities like Gladstone, Autistic and Neurodivergent people and their families are often navigating fragmented systems across health, education, justice and disability services. When care is treated as something families will “just manage,” the invisible labour falls on: • parents, families and carers• Neurodivergent and Disabled people themselves• community organisations trying to bridge service gaps

Care is not a private issue. It is public infrastructure. If Australia wants genuinely inclusive systems, the experiences shaping policy must include people who actually live with the consequences of those systems every day. That means: listening to lived/ living experience valuing community knowledge designing services that work in regional and rural Australia recognising care as essential infrastructure, not invisible labour

At Gladstone Region Autistic & Neurodivergent Network Inc. - GRANN, we see every day how communities step in where systems fall short. But community support should complement systems, not replace them. Real inclusion starts when the people most affected by policy are part of creating it.